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Review
When members call us for a resource, the one we always recommend is Facilitation At A Glance!; because its so easy to read and practical. --Geetha Balagopal, Team Competition Coordinator --The Association for Quality and Participation
A quick read, useful summary of a range of techniques and attitudes requiredfor facilitation. I'll be going back to this as a reference in the future. --Leisa
Quick guide to basic facilitation techniques - decision making, conflict resolution, process tools. Clearly written and solid content. The tiny size makes it perfect for carrying in your pocket and reading on the go, to make use of those moments of waiting at the bus stop or in the cashier line. --Riitta Toivonen
A quick read, useful summary of a range of techniques and attitudes requiredfor facilitation. I'll be going back to this as a reference in the future. --Leisa
Quick guide to basic facilitation techniques - decision making, conflict resolution, process tools. Clearly written and solid content. The tiny size makes it perfect for carrying in your pocket and reading on the go, to make use of those moments of waiting at the bus stop or in the cashier line. --Riitta Toivonen
About the Author
Ingrid Bens, Author Ingrid Bens is a consultant and trainer whose special areas of expertise are facilitation skills, team building, conflict management, employee and organizational change. She has a Master's degree in Adult Education and more than twenty-five years of experience as a workshop leader and organization development consultant. The workshops she currently conducts address core facilitation skills, advanced facilitation skills, and facilitative leadership strategies. Bens is the founder of both Participative Dynamics, a consulting firm located in Sarasota, Florida, and FacilitationTutor.com, an on-line learning portal.
Past clients of Ingrid Bens include: General Electric Canada, Ontario Securities Commission, Bayer, Royal Bank, Nabisco Foods, Ontario Cancer Institute, University of Toronto, Philadelphia Children!s Hospital, Guillevin International, Bell Canada, Noma Industries, Moore Business Forms, NOAA, Harley-Davidson, CIBA-Geigy, Honeywell, Cardinal FG, Baystate Health Services, Baxter Corporation, KPMG, Harcourt Brace, The Boeing Company, The National Education Association, AARP, City of St. Petersburg, Florida, US Federal Deposit Insurance Corp, Eaton Cutler Hammer, EPA, Reliant Energy, St. Luke!s Medical Group, Sarasota County Government,Genzyme, USDA Graduate School, U.S. Sugar, NASA, CitiGroup, Genzyme.
Ingrid Bens has also been designated to be a Certified Professional Facilitator by the International Association of Facilitators.
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